Library Account query

I want to:

report an item that was lost or stolen whilst on loan to mereport an item that I returned but still appears on my Library Accountreport another issue with my Library Account

Your details

Your name

Reg number or IT username

Your Reg number is printed on your City ID card

About the items

Please refer to your Library Account for the following information

Author

Title

Barcode

Shelfmark

Further information

If the item was stolen from you please report this to the Police and provide the crime reference number

Crime reference number

Further information

Date returned

Library location where this item was returned

Place where item was returned

Further information

Details

What happens next

We will:

Make a search for the item(s) within two working days. If we find the item(s) we will notify you by email
If we do not find the item(s) we will make two more searches over the next month
If, after those searches, the item(s) cannot be found in the Library you will be sent a bill for the replacement costs

You should:

Check with colleagues, housemates, and group work members; this is where the majority of items are found
Search again at home, in your locker, in class, and anywhere else you may have taken the item(s)